Corinne by Reverie Tech
Business phone,
built properly.
A complete phone system for small and mid‑sized businesses — desk phones, auto‑attendants, voicemail that arrives as text, and business texting from your main number. Calls are encrypted by default. 911 reaches your real street address. And it is run by the team you already call when something breaks.
Why we built it
We needed a phone system we could stand behind
Reverie Tech has supported other people’s phone systems for years. The recurring problems were always the same three: encryption was an optional extra, 911 sent responders to the wrong building, and nobody could tell you what actually happened on a call. Corinne exists because those three are not features. They are the job.
Encrypted, not “encryption‑ready”
Every call leg is TLS‑signaled and SRTP‑encrypted, including inside your own office. Unencrypted SIP is not a configuration we support — there is no cheaper tier where your calls travel in the clear.
911 that knows where you are
Emergency calls are matched before every other rule, carry a callback number the dispatcher can call back, and present a number your carrier maps to your registered street address.
Voicemail transcribed on our hardware
Messages are transcribed by speech recognition running on our own equipment, reachable only from inside it. Your customers’ voices are not shipped to a third‑party transcription service.
The people who built it answer
Corinne is not resold. Reverie Tech builds it, runs it, and supports it, so a problem with your phones is not a ticket handed to a vendor you have never spoken to.
Everything included
A whole phone system, not a starting point
No per‑feature upsells for the things a business obviously needs. Pick a page to see how each part works.
Calling & devices
Desk phones that configure themselves, transfers, hold, hunt groups, and call handling that follows your hours.
Auto‑attendant
“Press 1 for sales.” Menus, schedules, holidays, and where a call goes when nobody picks up.
Voicemail & transcription
Read a message in the portal instead of playing it back. Stored encrypted, purged on your schedule.
Business texting
Send and receive SMS and MMS from your main business number, with the carrier registration handled for you.
911 & emergency
Direct dialing, on‑site notification, dispatchable location, and a permanent record of every emergency call.
Security & privacy
Encryption everywhere, each customer isolated at the database level, and an audit trail on every change.
Recording & reporting
Call records you can search, and recording that is off until you turn it on — per company or per extension.
All features
The complete list, including what is built and what is still on the way.
The console
You can see and change all of it
Not a ticket to us every time somebody joins. This is the real Corinne console — extensions, the emergency address each one presents, which ones are recorded, and how many devices are registered.
Extensions for one company. Every change here is written to an audit log with who made it and what it was before.
Emergency calling
911 is the part most systems get quietly wrong
Kari’s Law and the RAY BAUM’S Act are not guidance. They require that anyone can dial 911 directly, that someone on site is told it happened, and that dispatch receives a location specific enough to find you. Plenty of systems tick those boxes on a datasheet and fail on the wire.
- Matched first, always. 911 is evaluated before every other rule — before account suspension, before an extension that happens to be numbered 911, and before the abuse protections that guard the edge of the network.
- Your street address, not a data center. The call presents a number your carrier maps to your registered address, so the dispatcher sees where to send help.
- A bad address never blocks the call. If we cannot resolve a location, the call still goes through and we raise an alert. A 911 call with an imperfect address beats no 911 call.
- A permanent, frozen record. Every emergency call is written once and cannot be edited afterwards, including the exact address transmitted at the time.
Engineering description, not legal advice. Confirm your own obligations with counsel.
Voicemail
Read your voicemail. Don’t sit through it.
A message arrives in the portal as text alongside the audio, so you can skim a voicemail in four seconds instead of playing ninety of them back in order.
The transcription runs on Reverie’s own hardware, reachable only from inside our platform. That matters more than it sounds: hosted voicemail transcription usually means uploading a recording of your customer’s voice to a third party. Corinne does not do that.
Voicemail · ext 101
Sam Whitaker — (817) 555‑0148
Today, 9:14 am · 0:22 · stored encrypted
“Hi, it’s Sam calling about the quote you sent over on Thursday. We’d like to go ahead, but I’ve got a question about the install date — can you give me a call back on this number? Thanks.”
Moving over
Already have a phone system?
So did we. Corinne was built while Reverie Tech was moving its own clients off the system they were on, which means the awkward parts — re‑using the desk phones you already own, porting numbers without a dead afternoon, rebuilding the menus somebody configured four years ago — are the parts we have thought about hardest.
- Keep your desk phones where they support encrypted SIP. We re‑provision them in place rather than shipping you a box of new hardware.
- Keep your numbers. We port them, and we run both systems side by side until the port completes.
- No license tier to guess at. You are not buying a simultaneous‑call bracket a year ahead and hoping you picked right.
How a move actually goes
We inventory what you have
Extensions, numbers, desk phone models, call flows, and your busiest hour — so nothing is discovered halfway through.
We build it alongside
Your new system is configured and tested while the old one keeps running. Nothing is switched off to find out whether this works.
We move numbers on a date you choose
Ports are scheduled, not gambled. Calls land on the new system when the port completes, not when a maintenance window expires.
Where Corinne is today
An honest status report
Corinne is live, carrying real calls over a real carrier, and Reverie Tech is onboarding its first customers now. We would rather tell you what is finished and what is not than discover the gap together after you have signed.
- Calls to and from the public phone network, in both directions, encrypted
- Desk phones that configure themselves from their MAC address
- Voicemail, stored encrypted and transcribed
- Emergency calling with dispatchable location and a permanent record
- Business texting with carrier registration and opt‑out handling
- Customer portal and per‑role access, with every change audited
- Calling from your browser. Built and tested, but no customer has used it yet, so we do not count it as shipped.
- A mobile app. Not built. Today, mobile means a standard SIP app or your desk phone forwarding to your cell.
- Desk phones beyond Grandstream. Grandstream is proven on real hardware. Yealink is built to the vendor’s documentation but not yet field‑tested; ask us before assuming a model works.
- Integrations with your other software. The groundwork is there; no public interface yet.
Let’s talk about your phones
Tell us how many people you have, what handsets are on their desks, and what annoys you about the system you are on now. We will tell you plainly whether Corinne is a good fit.